by Cloud for Good Blog | Apr 21, 2015 | Blog
This is a cross post from the Cloud for Good blog. Each Salesforce organization is housed at one of Salesforce’s data centers. Salesforce calls these groupings of clients instances and it is a good practice as a system administrator to be aware of which instance your organization is on. You can find your Salesforce instance by looking at the URL once you’re logged into your Salesforce organization. Your instance is the combination of letters and numbers after “https://” and before “Salesforce.com.” If you’re a client in North America it will start with “na” followed by a number. Why is this bit of information useful? This is what you need to look up the system status for your Salesforce organization if you’re experiencing issues. Salesforce posts the system health for each instance on a daily basis, noting if there are any known service disruptions or performance issues. You can find that information by clicking here. Also when Salesforce rolls out a new release, the date and time your organization will get the release is determined by your Salesforce instance. Because of the rapid growth of Salesforce, there are times when a particular instance’s performance starts to be impacted. When Salesforce observes this negative performance they take action by moving the instance to a new data center to better accommodate the growth and bring service performance back up to their performance standards. Salesforce has just announced that all organizations on instance NA10 are going to be migrated to a new data center in January, 2014. If your organization is on NA10 your system administrator should have received an email from...
